Commitment to DEI

Delta CX staff are people working remotely from around the world. They represent various genders, languages, ethnicities, religions, disabilities, conditions, sexualities, ages, and life situations. They are encouraged to express themselves fully, openly, and however they choose, both with us and our clients.

Delta CX staff are paid the same no matter where they live. We are not paying South Americans, Africans, Asians, or people from other regions less than we pay Americans and western Europeans. We pay by level of experience and not location or cost of living. Talent is talent, no matter where it happens to be located.

We recruit research studies for diversity within your target audience. This means we often request if not require larger participant pools. We assign at least two researchers to each study so that participants can choose someone they prefer. We have found that when given this choice, roughly 50% of research participants will specifically choose a researcher they feel is more likely to “get them” (versus booking a study session by time and letting the system choose an available researcher).

We are actively anti-racist, pro-LGBTQIA+, anti-ableist, anti-ageist, and always doing the work in the hopes that marginalized and oppressed groups and communities will consider us allies.

Delta CX is 100% woman-owned since Debbie Levitt started the company in 1995.

We do our best, but can always do better. If you see room for improvement in anything we are doing, we want to hear that feedback so we can act on it.